Text-to-Give gives your organization more reach by empowering your supporters to easily donate from their phones.
Choosing your number
Premium account holders have access to their own Text-to-Give number. You can choose your number by clicking on the notification banner when you log in to your Snowball Dashboard.
You will be asked for the area code that you would like your number to originate from. Choose from the options provided, and you’ll be ready to start using Text-to-Give with your campaigns!
Assigning a “trigger” word
Your unique Text-to-Give number comes with unlimited “trigger” words for your campaigns and donation forms. A trigger word is the keyword that supporters text to your Text-To-Give number to initiate a donation. Each trigger word is associated with a campaign or form. When supporters text a trigger word to your Text-to-Give number, they will be sent a link to the configured campaign or form that the trigger is associated with.
To set up your trigger word, navigate to the form you would like to link to and click on Text-to-Give Settings.
This will show you the default trigger word associated with this form.
Click on the trigger word to change it. It’s helpful to choose something short and sweet: Single words work best. Please note that you can’t use the same trigger word across multiple campaigns. Each campaign needs a unique Text-to-Give trigger.
Text-to-Give at your event
Text-to-Give is a great interactive experience when you’re hosting a fundraising event … especially when paired with our fundraising thermometer!
Text-to-Give logs (beta)
Scrolling through your SMS logs allows you to view incoming and outgoing text messages. Please note that this feature is in beta and has limited functionality. To access your SMS logs, go to the Text-to-Give Settings in your dashboard and click on View SMS Logs.