Welcome to Snowball Fundraising! To get the most out of your account, there are a few things we recommend you do right away:
On This Page:
Step 1: Add your logo and organization details
First, customize your supporter’s experience by adding your organization’s logo. Click your organization name in the top right corner of your dashboard, then click Settings.
This will take you to your Organization Settings page, where you'll be able to add your logo. You'll also be able to edit details like your Organization Name, Contact Info, Time Zone and Address here.
Step 2: Set up your Merchant & Deposit Settings
You’ll need to provide some basic information in order to collect donations and have them transferred to your bank account.
Navigate to the Settings menu and select Merchant & Deposit Settings. Create your Merchant Account to start collecting donations on the Snowball platform.
Note: Please fully update your Merchant Settings to start collecting your first donation/payment. Snowball accounts that aren’t configured with Merchant Settings may have any donations/payments refunded by Stripe, our payment processor.
Completing Steps 2 and 3 on this page will allow us to deposit funds into your bank account on a regular payout schedule. (Click here to learn more about deposits.)
Please contact firstname.lastname@example.org if you have any questions or concerns about creating your merchant account or verifying your banking information for deposits.
Step 3: Select your Text-to-Give number
Premium account holders have access to their own Text-to-Give number. You can choose your number by clicking on Text-to-Give Settings in the settings dropdown.
You will be asked for the area code that you would like your number to originate from. If you do not want to choose form the set of numbers, clicking search again will show you a new set of numbers to choose from. Choose from the options provided, and you’ll be ready to start using Text-to-Give with your campaigns.
Click here to learn more about Text-to-Give.
Step 4: Create your first campaign
Once you’ve completed Steps 1-3, you’ll be ready to create campaigns for your organization’s different fundraising initiatives. Premium account holders can create unlimited campaigns. If you are not on a Premium account, you will have access to one default campaign.
To create a campaign, go to Fundraising Tools in the main navigation and click Campaigns. This is where you can see and manage all of your campaigns. Click on Add Campaign and fill out the details of your new campaign.
You now have a campaign with an auto-generated giving form. Click on Edit Page to customize this form.
Click here for more information on editing your donation page.